The semantic blog » Quantity vs Quality to build an online brand experience
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Back to Home Written on 12-Nov-2009 by cristian.saraccoFor a couple of weeks, I was in a rush and only updated my status in Webjam, continue with some conversations here and in LinkedIn, invite people in Facebook to read/re-post old things that I revisited and thought they are still relevant (at least for me)... So, I'm back!
During this period of time I was also thinking (at least for a couple of hours a day) and paying attention to social networks, communities... and specifically, I was looking at our interaction...
To give a framework to my thoughts let me present some figures:
So, I'll talk about interactions between a good number of people (it's not a direct sum.... some people belong to several networks at the same time)... Let say 4,500 approx. Fair?
It's interesting to see two issues:
Adam and Eve talked... Actually they also mantained several dialogues with God, situation that could be considered as the first online virtual dialogue... They also talked with a snake...
The points are that neither them, nor us (in our offline life) use to talk about the tools that we use to be connected... At least in my case, when I use the phone I don't establish dialogues about the terminal that we are using, or when we are drinking a beer with friends we don't talk about our vocal cords... The other point is more complex and perhaps a psychiatrist and/or psycologist is able to explain it better... We were, are and probably will be gregarious; so, by default we are rational dialogical animals (we also smile... which is an unique characteristic of human beings).
As Alberto mentioned in WOW 2.0 and yesterday in the iBGC '09 (Bilbao, Spain), activity is essencial in social networks to produce dialogues. I agree with this, however, in some cases (more than you can imagine) activity generates activity. Period.
Examples:
Activity could generate dialogue if it mantains certain relevance. And if this dialogues are generated at corporate level, they should be carefully thought. Dont' you think?
For companies, dialogues help to build their brand experiences... Alleluia!...
This is not new. Actually, almost every experience is based on dialogues. The experience exist because we talk about it. Social networks allow us to tell more people, more easy and more quickly the sort of experiences that we are living.
But, before social networks, we also talk about our experiences... and now, for those companies that still do not have their own social network, people are talking about that experience...
Control is a pre-Methuselah historic illusion. To try to control dialogues is futile; we can only observe and give some intention.
A side effect of paying attention to social networks has been to see all the efforts to build, sell, promote... personal branding.
We wish to be different, unique, cool... Following an online process to improve our personal brand (I would say "personal brand" because it's understandable, actually, we should say personal image) looks, at least, funny... If we all follow the same process we will become a sort of "Mini-me" of others.
You can build your image online promoting activities that generates good dialogues. And to do that, you have to be honest and show you as you are... and not as the manual suggests that you should be. No? (Canadian question)
Yesterday in one of the valuable Twitts that I read, there was one from iBGC '09 so interesting when one of the speakers defined Twitter... He said: "Twitter is a sort of dialogus interruptus".... He was right!
'Whatever interruptus' is unproductive by default... Babies aren't born, ideas don't see the light, dialogues aren't generated.
Experiences are based on dialogues, on fluid dialogues... And fluid means:
The day has 24 hours and there is no plan to change it. Neither hours of 120', nor days of 36 hours. Pregnancy takes 9 months (at least till now)...
We have certain time to read, to interact, to talk... certain time to work, to think... certain time to enjoy with our family, friends... Time is a scarce resource... As talent, knowledge, creativeness.
We have a real limitation to belong to an infinite number of social networks and seriously participate on them.
The message is simple: "Become relevant, create activity, generate dialogues, be passionate... and before all that, please, consider that on the other side of the cable there is another person"... That should be a great experience!
I'm learning this!... It takes time! :)
written on 12-Nov-2009
IreneGil says:
Excellent post! I wonder how many emails and twitters, facebook and linkedin alerts you get every day...! And you are keeping it relevant and that's the greatest achivement. Congratulations!
written on 12-Nov-2009
cristian.saracco says:
Thanks a lot!... More than 200 a day!... And I'm still working, sleeping.... living! ![]()
written on 12-Nov-2009
cedric says:
A really great post, so true. Thanks.
written on 12-Nov-2009
maria.moran says:
Me ha encantado el post, aunque seguro que algún matiz se me ha quedado en el tintero por mi muy mejorable inglés (ya me ha dado el bajón del día
).
Pero sí, hay que generar actividad, crear diálogos y, a través de ello, aprender y nutrirnos de todo lo que vaya sucediéndose.
Me encanta el tiempo que me ha tocado vivir!! Adoro internet y todas las herramientas que de ella se han derivado porque me ofrecen la posibilidad de expresar todo lo que, en otros tiempos y en otras circunstancias, se quedaría dentro de mí. Ah! Y lo que es una gran suerte es poder entablar relaciones con otras personas con tus mismos intereses que, sin estos medios, sería IMPOSIBLEEE!!!!!
written on 12-Nov-2009
Irene says:
Muy interesante Cristián,
En mi opinión creo que una de las razones por las cuales la gente no llega a opinar, desarrollar o incluso rebatir los post, comentarios o sugerencias que nos encontramos por la web, es por el miedo a pensar que lo que tu piensas el algo obvio, que quizás no este bien fundamentado o incluso llegue a ser incoherente con los otros miles de post que nos podemos encontrar por la web.
Creo que primero tendríamos que liberarnos de ese "miedo" interno que no nos deja expresar nuestras ideas y equivocarnos todas las veces que haga falta para poder aprender y así empezar a enseñar aquello que sabemos. Es entonces cuando comenzarían a surgir verdaderos diálogos, donde las tormetas de ideas lleguen de todos y absorbamos información unos de otros.
written on 13-Nov-2009
cristian.saracco [http://www.brand30.net] says:
Hi Cedric, María & Irene!
First of all, thanks for your comments ![]()
Regarding María's comment: Basically she says that she loves this moment in time, that she loves Internet and its tools because she has discovered new ways to express herself and began dialogues with other people with the same kind of interests...
Regarding Irene's comment (Who are you... Airin, Manterola, other?
): She stressed the point of why people do not talk to ach other. She based that on our "fear to obviousness". Tehre after she said that we should overcome that situation, and lear also from our mistakes... And that should be the way to begin a deep dialogue!
María: This moment is great!... We are able to find people with whom we can share our experinces... Instead that we call them "friends, fans, followers"... We are talking about people that we know instead that we were not introduce appropriately ![]()
Irene: Great innovations, great thoughts and great people are the ones that after knowing them, we recognize that they were so obvious ![]()
From both I have learnt that dialogues become better when you find an specific place and moment to discuss... Perhaps, this is the right time and place to talk about these issues....
Also, for those who speak Spanish... please, take a look to the dialogue that María has generated @ http://tinyurl.com/y95mp3b - In one day she has received 13 comments to her blogpost... and this can only happens within a community that is sharing certain values!...
Also, let me suggest, particularly to the journalist, to read http://tinyurl.com/yenufst written by Cedric. It has some point in common whith this blogpost (personal brand) ![]()
written on 16-Nov-2009
Larissa Silva says:
Creo que las redes sociales son sitios muy interesantes para que uno se valla de la libertad de expresion y pueda comunicar a los demás sus pensamientos, ideas, reflexiones y compartir informaciones... Pero estoy de acuerdo que mucha gente aún no sabe como hacer de una red social un buen espacio para dialogos y lo utiliza para su altopromocion, lo paso conmigo en mi blog. Es una pena, porque cómo dijo Cristian, el ser humano necesita dialogo y las experiencias son frutos de ellos, entonces será tan dificil hacer buen uso de las herramientas que hoy dia podemos disfrutar para llevarselo a cabo?
written on 19-Nov-2009
cristian.saracco [http://www.brand30.net] says:
Oi Larissa! ![]()
It's true what you say about social networks and that we feel free to interact, share, talk... And it's also true that we are learning how to do that...
Probably, It's simpler than what we think about... Just talk and wait.... and answer... ![]()
written on 28-Nov-2009
David [http://www.vealcreative.com] says:
I was struck by the idea of each communication being an interruption. But it's true when you look through your tweet deck or on your facebook wall and you see literally scores of different ideas from different sources. You have to do an about face at each turn, a small twist, but it's still there. I wonder if that hits the brain in such a way that it glosses over items otherwise of importance. I'm sure many of us are better at it than others. Are there people born to work the internet?
written on 03-Dec-2009
julio.ferro says:
Ahora le sumo Google Wave. Es como demasiado! Te interesa Cristian?
written on 03-Dec-2009
cristian.saracco says:
Y sí... Vamos a ser como dos....!
written on 24-Jan-2010
gabrielcatalano [http://gabrielcatalano.wordpress.com] says:
Cristian,
son excelentes tus post!, man, de verdad le aportas valor a tus visitantes!
Gracias!
Gabriel Catalano